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- COMMON QUESTIONS

Why Choose Creative Hair Design? 

We have the largest selection of in stock wigs in the 5 state area 

Professional, educated and caring staff

Open by appointment a 7 days a week

Offer private fitting rooms

New wigs arriving daily

Do I have to schedule an appointment?

Our Roseville location is appointment only. Our Hastings location accepts walk-ins.

How long will an appointment take?

Average appointment takes 30-50 minutes.

What brands do you carry?

We feature our #WIGfab Collection of wigs by Jon Renau, Follea, Raquel Welch,

Gabor, Hairdo, Aspen, C & S, Tony of Beverly, Envy, Milano, New Image,

Amani, EasiHairPro,Norika, Rene of Paris, Amore, Eve, Hair Republic and DK lines.

Do you carry human hair wigs

Yes! We offer only the highest quality on the market today.

Remy, 100% hand-tied, lace-front, fashion forward styles and colors.

How do I take care of my synthetic wig?

We recommend washing your wig every 6-8 wears. Before washing your wig, gently remove any tangles with proper brush/wide tooth comb.  Use synthetic shampoo with cool water in your sink.  While gently washing your wig make sure that the hair is traveling in the same direction.  Do not rub hair.  Rinse thoroughly in cool water until the water runs clear.  Gently pat dry wig in towel.  Detangle hair using your fingers.  Spray with leave-in synthetic conditioning spray (3-5 pumps) keeping away from base of hand-tied wigs.  

Allow wig to air dry naturally by placing on wig stand. 

DO NOT use heat to style synthetic fiber (curling irons, flat irons or blow dryers) 

CAUTION: when standing near a heat source (i.e. open oven, heater, etc.)

heat will damage the fiber.

What is your return policy?

Due to strict health codes once a wig leaves the store, it cannot be returned.  

Why purchase from a Wig Boutique?

When you set out on gathering information on wigs it can be tremendously overwhelming, especially online. Do I need human hair?  Why are they so expensive? How do I even wear one? Will anyone know? There are so many brands, styles, colors the information is seemingly endless. Our educated staff is here to guide you thru this process, while offering tips & tricks.  We customize size, bangs, add clips, thin out products and much more.   

What is better Human Hair or Synthetic Hair?

The first step is breaking down what your real needs are. Do you want to change the style or do you prefer low maintenance with a set style? How real do you want it to look? How long are you going to be wearing it? This is where understanding the difference between human and synthetic begins...

Human Hair Wigs:

The Pros:

Natural Look and Feel, Movement, Styling Versatility, Texture, Durability

The Cons:

Required Maintenance, High Cost, Weather Conditions, Color Fading

Synthetic Wigs:

The Pros:

Style Memory, No Frizzing, Color Selection, Affordable, Low Maintenance, Natural Looking

The Cons:

Shine, Can NOT Change the Color, Shorter Lifespan, Less Styling Options

Heat Friendly Synthetic Wigs:

The Pros:

Style Versatility, Ability to Repair Fibers, Natural Looking, Low Cost

The Cons:

Shorter Lifespan, Can NOT Change the Color, Advanced Styling Skills Required 

Why do prices vary so much?

Other than synthetic versus human hair, the cap construction dictates price.

​​Do I need a full wig, if I’m thinning on top?

Not necessarily. We carry a large selection of topper pieces.  

After determining the diameter that is needed, we will suggest the best solutions for you.

I love this wig / topper, can I get it in a different color?

Of course! Most wigs offer 15-60 unique colors blends.

What is the most comfortable wig?

Every head shape and reaction to caps is different from client to client.  

Can I get this wig in a large or petite cap?

Yes, we have styles in petite and large. In addition, all of our specialist are trained to customize wigs.  We offer custom made wigs based on your unique measurements.

How long does the wig last?

With daily use, human hair wigs can last a year or more, while synthetic wigs typically last 8-12 months. Heat friendly synthetic wigs usually only last approximately 6 months. 

What is synthetic hair made of?

Synthetic hair fibers are fine threads manufactured to resemble human hair. Manufacturers may use single type monofilament fibers, or a combination of two or three poly filament fibers. Acrylic and polyester can also be used to make some fibers. 

Do I have to buy a wig?

Not necessarily. Toppers are great solutions too. Schedule a consultation at our Roseville or Hastings location for assistance on finding the do' that's right for you. 

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